Champ AI
Voice agents

Make human-like voice calls.

The voice agent builds natural, multilingual conversations. It places calls, navigates phone trees, and keeps a recording and transcript of every one.

What it does

Some work only gets done over the phone. Champ makes the call.

Because they're steps in the same workflow, a single automation can read, call, and write back, sharing context the whole way.

01

Outbound calling

Places calls and navigates phone trees.

  • Outbound calls for reminders, scheduling, confirmations, and follow-ups.
  • Works through IVR phone trees the way a person would.
  • Waits on hold, leaves voicemails, and retries lines that don't pick up, so follow-ups actually happen.

02

Natural, multilingual conversation

Builds a real conversation, not a phone menu.

  • Holds a real back-and-forth: answers questions, handles interruptions, and stays on task.
  • Speaks the caller's language, and keeps up when the conversation switches.
  • Full recording and transcript kept for every call, for audit.

03

One shared context

Read a file, log into a portal, confirm by phone, one run.

  • Document, voice, and browser are steps in the same workflow.
  • Context carries across modalities without stitching four tools together.
  • One automation does the whole job end-to-end.

Call → confirm → write back

One workflow, from dial tone to structured result.

Calls and portals as steps in the same run, not point tools stitched together.

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1

Make the call

The voice agent places outbound calls and navigates phone trees the way a person would.

2

Keep the record

Full recording and transcript kept for every call, for audit.

3

One shared context

Because they're steps in the same workflow, one automation can read a file, log into a portal, and confirm a detail by phone.

Where it runs

Cloud by default. Inside your network when it has to be.

  • Cloud by default

    Isolated cloud sessions, screenshot-recorded and replayable by default.

  • VPC / on-prem

    The same runtime deploys inside your network for regulated buyers - HIPAA, SOC 2.

  • Per-run isolation

    No cross-contamination between workflows or tenants.

  • Scoped vaults

    Per-workflow encrypted credential storage, never written to logs.

What you can automate

Workflows teams run on Champ every day.

A sample of the operational jobs our customers automate end-to-end.

Provider credentialing

CAQH ProView, NPPES, state licensing boards, payer enrollment.

Insurance eligibility

Availity, Navinet, payer portals - pull benefits, copays, prior-auth status.

Claims follow-up

Check status across payer portals; trigger follow-ups on denials.

State agency portals

50+ tax, unemployment, and labor agencies - status checks and filing confirmations.

Price monitoring

Track competitor pricing across e-commerce and marketplace sites.

Invoice reconciliation

Pull invoices and tax docs from vendor portals; match to ERP.

FAQ

Questions ops leaders ask first.

You have more questions?

Send us an email

Do the work of fifty
without hiring one more.

Eligibility
Verification
Claims
Payroll
Carrier check-in
Patient intake
Benefits
Credentialing
Credentialing